

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



We provide the latest trends of ICT, follow us on the industry news and master the latest cutting-edge technology!



(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
Home>Solutions > Customer Story > Scenario
The logistics industry tends to have many distributed delivery stores, and each store’s phone system have two roles at the same time. Outbound call center The call volume...
Learn moreSOHO / Work from Home Challenge Employees are in different locations, adopting a hybrid working mode, not convenient to deploy telephone landlines Solution Ne...
Learn moreBeauty salon chain enterprises Customer Requirement The headquarter can't know the telemarketing situation of more than 50 stores and the effective booking of c...
Learn moreAccording to statistics, call recordings are increasingly necessary for enterprises, as such recordings can help enterprises appraise employees’ sales and service standards, provid...
Learn moreNew Rock Recording Agent software is designed to collect, audition, and manage the recording information generated by the OM IP PBX and MX VoIP Gateways It is convenient to install...
Learn moreNew Rock Recording Agent software is designed to collect, audit, and manage the recording information generated by the OM and MX series of devices. It is convenient to install...
Learn moreMail:[email protected]
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright ? New Rock Technologies, Inc. All Rights Reserved. 滬ICP備15008515號-1

