

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
Home>Solutions > Customer Story > Hospitality
Customer background
A 2-story building with total 80 rooms in Singapore, the property management company want to upgrade the original system.
IP telephony products out of date
Building intercom system, access control system, etc. use more than 8 years, all the device is poorly functioned.
Due to the initial developers to pursue low prices, quality is not guaranteed, the system can not operate smoothly, and the manufacture can not provide maintenance services.
System equipment discontinued
Product upgrades, system products have been discontinued, can not repair, etc.
Weak property maintenance technology
Weak technical strength of the building property management company, no professional maintenance of the equipment, resulting in complete paralysis of the system.
System requirements
New Rock Solution
Customer value

Mail:[email protected]
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright ? New Rock Technologies, Inc. All Rights Reserved. 滬ICP備15008515號-1

