IOT

Along with rising labor costs, contactless delivery, and increasing intelligent demand, "errand delivery" robots are more and more widely used in various industries. New Rock IOT solutions help robot manufacturers to make their products communicate with users quickly and intelligently through VoIP applications.
Application scenarios: telephone notification, play pickup code.
Application value: use the robot SaaS cloud platform+ New Rock in-store OM IP PBX, New Rock NAT traversal service, use the hotel original phone extensions, to realize fast and convenient deployment, centralized operation and maintenance in the UMS cloud, hotel errand robot arrives at the designated location and needs to notify the guest room by telephone that the items have been delivered and inform the pickup code to pick up the goods.
The process requires the robot to dock with the hotel's existing communication system and follow the instructions to complete the task.

Solution Value

Cloud-Based Operation and Maintenance, Cost Saving

· Deploy New Rock Unified Management System (UMS) to dock with the robot SaaS platform and give instructions to the hotel errand robot.

· At the same time, centralized remote operation and maintenance is carried out for the New Rock equipment in the system to monitor the operation of the equipment in real time.
Rapid Deployment

· Deploy a New Rock IP-PBX to connect with the hotel's existing communication system through analog lines
Seamless Docking

· No change to the hotel's original communication system structure.
Support Multi-Platform Docking

· The robot is connected to the robot business platform through hotel Wi-Fi or 5G, and the customer is notified of the pickup through the guest room phone when the item is delivered.

· New Rock platform supports docking with many brands such as No.9 robot and YOGO robot.

Solution Features

Cost Reduction and Efficiency Increase

· The robots allow hotel staff to avoid simple and repetitive delivery work, so that they have more energy to devote to other work such as cleaning guest rooms, reducing labor costs and increasing efficiency.

· New Rock unified management system monitors the operation of the equipment in the system in real time, timely troubleshooting, effectively reducing the cost of operation and maintenance in the later stage.
Contactless Delivery

· There is no human contact during the delivery process of the errand robot, which can effectively reduce the probability of transmission and infection of infectious diseases such as Covid-19.
Improve Customer Experience

·The errand robot can provide intelligent services such as bilingual broadcast and loop broadcast when informing customers to pick up goods through the room phone.

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Solutions

IOT

Cloud-Based Operation and Maintenance, Cost Saving

Rapid Deployment

Seamless Docking

Support Multi-Platform Docking

Cost Reduction and Efficiency Increase

Contactless Delivery

Improve Customer Experience

OM80E for UAE Hotel VoIP

MX120 for Singapore Apartment Intercom

OM1000-UC for Greenland Hotel

Related Products

RMS

OM50G(＜50)

Unified Management System

Customer-centric, focus on customer value

Consult now

New Rock Technologies, Inc.

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