

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
Centered on the New Rock OM Series IP Voice Communication System (featuring the OM8000), this solution delivers highly reliable, intelligent, secure, and open communication service...
Get DetailsCommunication systems will become more deeply integrated with hotel business scenarios, enabling a closed loop of "cost reduction, efficiency improvement, and quality enhancement" ...
Get DetailsMicro and small enterprises (SMEs) are the biggest and most vibrant players in economic activities. A significant difference between them and LMEs is that IT investment is insuffic...
Get DetailsUsing a solid VoIP system to replace the old PABX system, not only can save the hotel high maintenance cost, but also can improve internal and external communication efficiency, an...
Get DetailsLarge corporations, schools, and hospitals usually possess campuses with multiple buildings. Employees in different job positions at different departments are stationed in various...
Get DetailsWhen it comes to hospital size, there are three classifications small clinics or labs, medium hospitals, and large hospitals. Choosing an efficient and stable VoIP system can help...
Get DetailsMail:[email protected]
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright ? New Rock Technologies, Inc. All Rights Reserved. 滬ICP備15008515號-1

