

We provide downloadable documents such as user manuals, product datasheet, product brochures, product leaflets, etc.


Together with our agents and distributors, we provide convenient local service and quality after-sales maintenance service. The standard service provided is 5×8 (5 days a week, 8 hours a day) technical service support, providing customers with maintenance, repair and remote technical support services through phone and e-mail.

The FAQ section summarizes the solutions to some problems in the installation, configuration and use of New Rock hardware and software products.



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(New Rock Technologies, Inc.) is a new generation of intelligent communication equipment and solution provider. We provide future-oriented intelligent communication products and services to customers such as telecom operators, governments, enterprises, etc.

Since the establishment 19 years ago, New Rock has always taken R&D as our core mission and insisted on independent innovation. New Rock has more than 80 certificates and honors, with 19 years of industry brand recognition and influence, and is the common choice of many customers!

New Rock has established a nationwide service system with Shanghai headquarters as the center and six branches or offices in Beijing, Guangzhou, Shenzhen, Shandong, Wuhan and Chengdu to provide customers with perfect pre-sales consultation and after-sales service.

Please leave your message for any needs, we will do our best to serve you!

Welcome to become New Rock partner! Hand in hand together to build a bright future!
Solutions
Building Unified, Intelligent & Scalable Communication Networks for Multi-Branch Organizations NewLync 2.0 Unified Communications Platform: One Deployment, Solving Multi-Branch C...
Get Details30% of user choose IP PBX for multi-site office networking
Get DetailsThis is suitable for helpdesk-type call centers of enterprises or sales/customer service teams with less than 30 people whose primary job is to receive a large volume of customers’...
Get DetailsThis is suitable for all service enterprises that conduct telemarketing, telephone surveys, and telephone follow-ups, which rely on placing a large volume of outbound calls. Exampl...
Get DetailsMany small call centers may encounter problems as below: -Customer service staff is not at the work station or the call is received during non-working hours, resulting in missed...
Get DetailsA survey shows that about 50% of business users do not want too many telephone lines on their office desktops. For one reason, the office environment is simpler and aesthetically p...
Get DetailsMail:[email protected]
Tel:021-61202700 / 52217917
Address:5/F Block B, Building 1, No.188 Pingfu Road, Xuhui District, Shanghai 200231, China
Copyright ? New Rock Technologies, Inc. All Rights Reserved. 滬ICP備15008515號(hào)-1

