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Hotel VoIP Solution feature------Wake Up Call Service

Hospitality businesses, like hotels and motels, require phone systems that offer integration with their business applications and improve customer experiences. In busy hotel environments a communications system needs to integrate with hospitality applications so that staff can focus on being productive and managing guest experiences. From small economy hotels to large resorts, guests often rate experiences such as ease of interaction with staff and communication as a top factor. Good communication is essential for a successful hotel with the phone system and hospitality apps laying the foundation for that success. By streamlining services and optimizing staff productivity hotels can improve services and maximize guest experience.

An unified hotel phone system should make a positive impression to customers and be easy and intuitive to use, for both customers and staff. New Rock PMSI could dock with various hotel property management system, by connecting to OM IP PBX, New Rock PMSI could provide hotel with multi functions including check-in, check out, guest name setting, wake-up call service, mini bar, billing service. With one click, hotel staff could easily set-up the wake up call according to customers’ requirement.

Customer-centric, focus on customer value

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