日本国产三级在线视频_少妇苏霞的沉沦_国产乱子伦午夜精品视频_啦啦啦免费高清在线观看7_国产精品视频更新_亚洲精品国产男女猛烈_三级片网站视频_精品免费久久久久久久_59pao成国产成视频永久免费

NewLync-AS-Recording Management System

  • 800 Channels

    Concurrent

  • Dual Machines

    Hot Standby

  • Encryption

    Security

The Call Recording Management System is one of the management software modules of the NewRock NewLync-AS series

It is composed of the call recording collection module, call recording integration module, organizational structure management module (including permissions), and statistical reporting module. and other modules.

The system is implemented based on the media collection interfaces of the Newrock MX series access gateways,OM series integrated communication platforms,and the NewLync 2.0 collaborative communication platform.

The system is designed witha B/S architecture, based on the media collection，providing an application platform for NewRock’s digital collaboration solutionsthat offers full call recording, recording storage, recording search, and statistical reporting functions. and other platforms


  • Play and Listen.png

  • Recording Management.png

  • Permission Management.png

  • Extension Integration.png

High-definition audio quality, comprehensive voice recording management

Multi-permission management, file encryption, tag classification, automatic backup, and other comprehensive recording management modules, along with advanced audio processing technology, ensure clear and lifelike recording quality.

Statistical analysis, nine-dimensional search and retrieval

In addition to standard reports, users can customize statistical types, export various statistical data, and utilize nine query methods to better understand recording situations and manage recording files.

Dual machine hot standby, real-time monitoring and alerting

Dual machine hot standby, with different levels of email alerts, encrypted recording files, system operation logs, etc., ensures secure backups and maintains the continuity and stability of the recording service.

Domestic compatibility, high reliability and stability

From middleware and databases to servers and operating systems, domestic adaptation is carried out to independently and controllably realize the core functions and technical architecture of the software, enhancing the system’s own security and controllability

ApplicationScenarios

  • Government & Public security
  • Finance
  • Healthcare
  • Education
  • Marketing & Sales
  • Customer service and call centers
  • Emergency response and security

    The Ministry of Public Security's telephone recording system is used for subsequent litigation and evidence collection, which aids in investigation and case handling.

    Banks, insurance companies, and other financial institutions need to record telephone calls with customers to ensure compliance, prevent fraud, and resolve disputes.

    Hospitals, clinics, and healthcare providers may record telephone consultations, appointments, and diagnostic procedures to maintain complete patient records and provide evidence to support medical decisions.

    Schools and training institutions use phone recording systems to record the conversations between students and teachers, in order to monitor teaching quality and student progress.

    By analyzing call data, collecting market research data and customer feedback, products and services can be improved; sales techniques and customer feedback can be analyzed to improve sales strategies and enhance performance.

    Real-time recording and preservation of the conversation content between customer service and customers facilitate later quality assessment, complaint handling, and employee training.

    Emergency service departments such as police stations, fire departments, and ambulance services may record emergency calls to assist with dispatching and resolving issues.

Core parameters

Recording file storage: The system is capable of automatically storing recording files.
File naming rules: The system can automatically generate recording file names based on predefined rules, facilitating easy search and management.
Recording classification and archiving: The system supports classification and archiving based on dimensions such as call time and call recipient.
Recording file search: The system provides an efficient search function, allowing users to quickly locate recording files.
Recording file backup: The system supports regular automatic backup of recording files to ensure data security.
Recording encryption: The system supports encryption of recordings to prevent unauthorized access and data breaches.

Specification parameters

Permission management. Visibility permission management and operation permission management (preview, download).
Single-machine concurrency 800 concurrent channels
Storage 1GB (290 hours in MP3 format, 18 hours in WAV format)
Recording format WAV, MP3 stereo
Reliability mechanism Dual machine hot standby
API Interface HTTP query, upload.

Customer-centric, focus on customer value

Consult now

Copyright ? New Rock Technologies, Inc. All Rights Reserved. 滬ICP備15008515號(hào)-1